FAQ

Vaji Life FAQ — Simple Answers to All Your Questions

From account security and betting tools to password resets and app issues — find detailed answers to Vaji Life's most frequently asked questions, all in one place. If you still can't find what you're looking for, our support team is always ready to help.

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Vaji LifeEnabling two-factor authentication (2FA) on means that even if someone knows your password, they still won't be able to access your account. Follow the steps below to set it up:

Step 1Log In Log in to your account from the page.
Step 2Click the profile icon in the top right corner and select "Security Settings".
Step 3Toggle on the "Two-Step Verification" option and confirm your mobile number.
Step 4Complete the setup by entering the 6-digit OTP sent to your number.

From now on, you'll receive an OTP via SMS every time you log in. The OTP is valid for only 5 minutes, so make sure to use it promptly.

Enabling 2FA reduces the risk of your account being hacked to nearly zero. We strongly recommend keeping it on at all times.

No, Vaji LifeUnder 's policy, each person may only operate one account. If anyone attempts to open multiple accounts using the same NID, mobile number, bank account, or device, the system will detect it automatically.

If you're unable to access your old account for any reason, don't open a new one — contact our support team directly and we'll help you recover it.

If multiple accounts are detected, all of them will be permanently closed and all balances will be forfeited. Please follow this rule strictly.

Yes, Vaji Life gives you two options:

Temporary Deactivation: You can pause your account for 7 days, 30 days, or 6 months. During this period, logging in or placing bets will not be possible. Your account will be reactivated automatically once the period ends.

Permanent Deactivation: To permanently close your account, email support@vajilife.app or request it via live chat. You'll have 72 hours to withdraw any remaining balance before the account is closed.

Option 1Profile → "Account Settings" → "Take a Break" or "Close Account".
Option 2Contact support and submit your request directly.
To learn more about responsible betting Responsible Play Read the page.

Don't worry — Vaji LifeRecovering your password is straightforward. Just follow the steps below:

Step 1On the login page Go to and click the "Forgot Password?" link.
Step 2Enter your registered mobile number or email — you'll receive an OTP within 1–2 minutes.
Step 3Verify your identity with the OTP (valid for 10 minutes).
Step 4Set a new password — at least 8 characters, including one number and one special character.

If your mobile number has changed, try recovering via email. If neither works, contact support with your NID — issues are typically resolved within 24 hours.

After resetting your password, you'll be automatically logged out of all previously linked devices — this is a security measure.

Yes, Vaji Life's Responsible Play The section includes several tools that let you manage your own spending:

Daily / Weekly / Monthly Deposit Limit: Set how much you can deposit within a given period. Once set, the limit cannot be increased for 72 hours, though you can lower it with immediate effect.

Bet Limit: Set a maximum amount you're willing to stake on a single bet — for example, up to ৳500 per bet.

Loss Limit: If you exceed a set loss amount within a defined period, your account will automatically be restricted from placing further bets.

How toGo to Profile → "Responsible Gaming" → set your preferred limits.
Betting should be fun — not stressful. Setting limits is the smart move.

Vaji LifeAfter logging in to Sports Events Visit the page to see live scores for all ongoing matches. Scores update every 30 seconds.

In cricket, scores, wickets, and run rates update after every ball. In football, you get instant updates on goals, cards, and extra time. Odds in live matches change in real time, so Bet to place a bet.

Enable push notifications on the mobile app to get instant alerts for goals or wickets. App Download Here Yes, you can.

A stable internet connection is required for live scores. If your network is weak, try refreshing the page.

The most common causes of app issues are an outdated version or accumulated cache. Try these steps one by one:

Step 1Restart your phone and try opening the app again.
Step 2Go to Settings → Apps → Vaji Life → tap "Clear Cache" and "Clear Data".
Step 3Download Page Download the latest APK from and reinstall the app.
Step 4The app may not work on Android versions below 8.0 — please update your OS.
Step 5If you're still having trouble, visit vajilife.app on your mobile browser — all features are available on the browser version as well.

During installation, you may need to allow "Unknown Sources" or "Install Unknown Apps" — this is normal.

If the problem persists, contact the support team with your phone model and Android version.

Why Vaji Life Is a Trusted Platform

Vaji Life offers more than just betting — it's a safe and transparent experience.

Top-Level Security

With 256-bit SSL encryption and two-step verification, your account and funds are fully protected.

Full Support in Bengali

All FAQs, guides, and live chat support are available in Bengali — no language barriers.

24/7 Support

Day or night, Vaji Life's support team is always here for you.

Fast Payments

Deposit and withdraw via Mobile Pay, Nagad, Rocket, and all other popular methods — withdrawals processed in 3–15 minutes.

Smart Mobile App

A lightweight, fast app with live scores, bets, and transactions — all in one place.

Responsible Gaming

Spending limits, cool-off periods, and voluntary account closure — your wellbeing is our priority.

More About the Vaji Life FAQ

It's natural to have questions when using a betting platform — especially if you're a first-time Vaji Lifewho are new here often have questions about account security, payment processes, or how to use the app.

Our FAQ This page is built to give you straight, simple answers to those questions. Every answer is written from real experience — no jargon, just what you need to know.

From enabling two-step verification to managing your betting budget — Vaji Life believes in full transparency. If you Responsible Play policy, then this platform is made for you.

If you can't find the answer here, message our support team directly. We aim to respond within 24 hours. New here? Register now. and get started today.

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Still have questions? We're here to help.

Reach us via live chat or email — or register now and start enjoying everything Vaji Life has to offer.

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